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Important Question
Does your organization or team have a trust problem?
Usually, trust problems in your organization cost more than just
money; they cost valuable time, energy, and morale.
Fortunately trust problems can be diagnosed and dealt with. Start
by taking the short assessment below and then read on to find out
how a simple and effective daily practice can transform your organization
to the better.
Assessment
Take this short assessment and find out your team’s mistrust
score!
Rank the people in your group, company or department in each of
the items below.
On a scale of 1-10
1 - never happens
10 - always happen
People in my team:
Score
0 - 1: Wow you are a model of trust! Is this realistic
though?
2 -20: You are a normal company with a lot of trust
and a healthy dose of mistrust.
21-50: Your company has great trust problems and
yet it could function for a while. With some help and effort the
company can easily be turned around.
51-100: Wow, you work in a dangerous and unhealthy
environment, and your group must be heading over Niagara Falls.
With some help and commitment to massive action you may have a chance
to save the ship. Consequences for companies
Many organizations accommodate the lack of trust by setting up grand
hierarchies, big bureaucracies and set up auditing departments to
watch employees. All these extra resources often perpetuate the
climate of mistrust and cost a fortune in time, money, energy and
morale.
On a smaller scale, gossip, backstabbing, and the fear of making
mistakes cost organizations in the form or productivity, the lack
of team work, reduced initiative, and the loss of creativity.
How to bring trust back
Like many things related to success, trust starts with the self.
A wise man once said, “The distance between you and someone
else is exactly the distance between you and yourself.”
The 10 Commandment of trust
Successful leaders understand that building a culture of trust starts
with being trusting themselves. From studying hundreds of great
trusting leaders we derived this list of behaviors exhibited by
almost all of them.
1. Sharing: sharing personal events
2. Vulnerability: show that you are a human
3. Loyalty: Commitment to team, department and company
4. Accepting: accepting the unique behaviors of others
5. Involving: use others for input and give them credit
6. Valuing: willingness to exchange ideas with others
7. Awareness: be sensitive to the needs of others
8. Communication: give clear and consistent communication
9. Openness: willing to explore new experiences
10. Honesty: avoid deceit at all cost
The good news
You can foster a culture of trust in your organization beginning
today. All you have to do is pick one or two commandments each day
from the list and practice them consciously. Before you know it,
trust will spread around in your company like ripples in a lake.
Summary
Show me a company that lacks trust and I will show you a sinking
ship. Trust issues could be costing your company or department time,
money, energy and moral. Fortunately, there is something you can
do about it, because trust begins with you and how you behave on
a regular basis. Start spreading trust today and reap the benefits
of success: team alignment, efficiency, satisfaction and increased
moral.
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