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you realize it or not, you negotiate all the time and in
every aspect of your life. Whether you are asking for a
raise, trying to get a co worker to take more responsibility
or taking home more money when you close a sale, you negotiate. In
order to get what you want, you need to understand how
to get and use negotiation power.
This summer we will discuss the Seven Principles of Negotiations
and how they can help you get the negotiation power you
need to get what you want. We will offer you tips
and advice on how to define what you want, understand what
the other side wants, push through barriers of fear so
that you can ask for what you want, and get it.
Seven Principles of Negotiations
- Prepare, gather, and manage info
- Recognize and understand your conflict style
- Position yourself from the beginning
- Set high goals
- Know your strengths
- Understand your customers needs over their wants
- Concede according to plan
In this Issue
- Power Comes from the Inside Out
- Taking Action to Gain Power
- Strategies and Expectations
- Get What you Expect
- Principle 1: Prepare, Gather, and Manage
Information
- Knowledge is Power
- Do Today
Next Issue
July 2006 - Negotiations part 2
- Principle 2: Recognize and understand your
conflict style
- Principle 3: Position yourself from the
beginning
- Principle 4: Set high goals
August 2006 - Negotiations part 3
- Principle 5: Know your strengths
- Principle 6: Understand your customers needs
over their wants
- Principle 7: Concede according to plan
- Negotiation tactics
Last Issue
May/June 2006 - Humor |

I'm
Dr. Sigmund Psychie C.E. (Communications Expert). This means
that while I practice the art of psychology, I am not
a psychologist. I have a wealth of experience in
helping people develop powerful communications
skillsto work through complex challenges at
work and home.
Ask me anything related to communications
at work, negotiations, management, and more.
Pass this information
to your colleagues and associates. I can help them too!
Email me your question today!
sigmund@ovson.com
- Get what you want
- Ask for a raise
- Position yourself in a negotiation
- Work with a difficult person
- Manage multiple groups
- Hire the right employees
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Dear Dr. Psychie,
I work with another person on my team, we are responsible
for gathering and putting together a proposal. I feel like
I am doing most of the work. I feel anxious in confronting
my partner. How can I get him to share the workload?
- Powerless in Wisconsin
Dear Powerless,
This happens more often than you think. The first issue
you face is defining the total roles, responsibilities and
tasks to complete the proposal. The second issue is for you
to gain the power and confidence to talk with your partner
in sharing the workload.
Without defining tasks, you probably feel overwhelmed with
your workload and uncomfortable in confronting your partner
to take more responsibility.
If tasks aren't defined, it makes it difficult for you to
talk with your partner about each of your responsibilities.
First define all of the tasks. Next, prioritize the tasks
and develop deadlines.
When you have concrete tasks to assign, you are in a powerful
position when talking with your partner because you have
limited his responses. His response is limited to simply
choose what he want to do.
In a way, you are forcing him to take responsibility. This
is very empowering for you and for your partner. It fast-forwards
you from confrontation directly to decision making. |

- Recognize what you can and can't do
- Identify factors that give you an advantage
- Be open to creating alternatives
Download and complete this exercise to assess your power.
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Dear Dr. Psychie,
I work really hard at my sales job. I am diligent and always
follow through. I close more deals than anyone in the office,
yet only make a fraction of what the other sales people make.
What am I doing wrong?
- Suffering in Sioux Falls, ID
Dear Suffering,
It sounds like you are very good at negotiating and closing
- great start. So why don't you make what other salespeople
make? I think the question I would ask is, 'what are
your expectations? Do your expectations match your
results?
The Expectancy Theory basically states - people who have
low expectations - get exactly what they expect, and people
with higher expectations get what they want also. Be
aware of what your goals are. If you set your expectation
higher for each deal, chances are, you will meet your expectations - and,
make more money.
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- Ask yourself what you expect and want
- Ask the other person what they expect and want
- Analyze if expectations are too low, too high, realistic,
or just right
- Get what you expect
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Dear Sigmund Psychie,
I have been working with my company for a long time and
am due for a raise. My co-workers seem to be moving up ahead
of me. I work as hard as anyone else in the office if not
harder. How do I approach my boss for a raise?
- Left Behind in Albuquerque
Dear Left Behind,
I am your boss. Convince me that I should give you
a raise. In order to convince someone of your value,
you need to gather, prepare, and manage information about
people with like types of skills and jobs. You also
need to understand as much as you can about your boss.
Let's talk about information - What do you know? Is
your work valued? Does your boss like you? Have you
had any evaluations from your boss? What do they say? What
are other people paid (in your company, outside of your company)
who do the same type of work you do? Do you have a
salary target? Are there other things besides money
might you be open to getting - better parking, better insurance,
etc? What options do you have? And, what options does
your boss have? Before negotiating for a raise, you
need to know as much as you can. Knowledge is power.
http://www.ovson.com |

- What do you want?
- What is your value?
- What do your peers get?
- What are your alternatives?
- What are your boss' alternative?

Look at where you want to go.
Look at where you've come from.
Recognize that you have a long way to go.
And recognize how far you've come. |
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| Building Success through Interpersonal Communications |