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Feedback and Performance Appraisal
Building Productivity and Collaboration

One of a manager’s most important skills is the ability to provide feedback that is heard, understood and gets desired results. Good feedback is neither a demand nor an opinion. It is an analysis and plan to help an employee work more productively.  Knowing how and when to give constructive feedback enables a manager to reduce resistance, gain cooperation and trust, and create an employee who collaborates in recognizing and solving problems.  If you want to easily work through conflicts, transform resistance into support, and energize the people you work with, giving appropriate feedback will help you do it.

 

BENEFITS OBJECTIVES
  • Increase confidence, leadership skills, and job satisfaction
  • Manage people with greater success
  • Negotiate and communicate effectively and confidently
  • Gain cooperation and trust
  • Reduce conflict and stress in dealing with difficult people
  • Create collaborative problem solvers and learners
  • Motivate employees


 At the end of this workshop, participants will be able to:
    • Develop an awareness of the wide range of behaviors that are encompassed by management
    • Assess own management skills and personal performance
    • Identify power in a working environment
    • Explain two different theories of management
    • Understand the barriers to effective listening
    • Recognize the difference between supportive and defensive communication
    • Identify and use feedback characteristics and techniques
    • Develop principles and guidelines for giving and receiving feedback
    • Use a performance appraisal in the supervision of subordinates