Working with Difficult People
Without Pulling Your Hair Out

Difficult people exist! They come into our lives more than we want and what is worse is that they consume our time, energy, and worst of all, they make our lives difficult. This workshop is about understanding our own power that enables us to deal effectively with difficult people, work with them, and often, ways just to get away from them.

BENEFITS OBJECTIVES

Increase efficiency and reduce stress when working on projects with difficult people

Heighten awareness of individual and team goal setting

Enhance listening skills

Save time otherwise lost on projects

Increase productivity and overall profitability

Assess behaviors and types of people that aggravate you

Learn and practice techniques and strategies that neutralize the effects of difficult people

Recognize your limits and control in handling difficult people

Develop a Difficult-Person Coping Plan to use at any time

Plan accordingly when working with difficult people